Data Plans
- BrightSign TechDocs
- Robert Gardner (Deactivated)
The BrightSign data plan supplies 4G performance with a minimum of two Tier 1 carriers per country. We offer hard cap data plans, soft cap data plans, and one-time data purchases.
Note that:
Each plan provides either 500MB, 1GB, or 2GB per month.
Each device needs a data plan to be activated, and you cannot bundle data for multiple devices.
There is a six month minimum for data plans.
Devices do not have rollover (or roll forward) data. Each month you must use the selected amount of data for your plan or you will lose it.
Hard Cap Data Plans
Under the hard cap data plan, you will be notified when data usage reaches 50%, 75%, 90%, and 100%. You will also be alerted to failed credit card transactions, billing errors, subscription cancellations, and password or email changes. This table shows the pricing for our hard cap data plans:
$13/GB PLAN | $11/GB PLAN | $10/GB PLAN | |
|---|---|---|---|
Monthly Minimum Data Purchase | 500MB | 1GB | 2 GB |
Initial 6-Month Contract | $39.00 | $66.00 | $120.00 |
Monthly Pricing Thereafter | $6.50 | $11.00 | $20.00 |
Usage Examples | Real-time player health & controls, one OS update & no content updates | Adds limited content updates | Add frequent content updates and/or live content streaming |
Soft Cap Data Plans
Under the soft cap data plan, you will be notified when data usage reaches 50%, 75%, 90%, 100%, 115%, 125%, and 150%. You will also be alerted to failed credit card transactions, billing errors, subscription cancellations, and password or email changes. This table shows the pricing for our soft cap data plans:
$13/GB PLAN | $11/GB PLAN | $10/GB PLAN | |
|---|---|---|---|
Monthly Minimum Data Purchase | 500MB | 1GB | 2 GB |
Initial 6-Month Contract | $39.00 | $66.00 | $120.00 |
Monthly Pricing Thereafter | $6.50 | $11.00 | $20.00 |
Overage Pricing | $0.013/MB | $0.011/MB | $0.01/MB |
Usage Examples | Real-time player health & controls, one OS update & no content updates | Adds limited content updates | Add frequent content updates and/or live content streaming |
Note that:
Your overage charges will be equal to the rate of the initial data purchase, at up to 150% of the plan data limit.
Overages incurred in the first month will be applied in the third month.
One-Time Data Purchases
The rate of your data purchase is equal to the rate of your regular data plan.
To add data to your account, go to the Device tab, select your device, and select Purchase Additional Data.
You can purchase as much additional data as you want.
The additional data you purchase will be available for one month after your purchase.
For devices that have exceeded usage, the one time data purchase will be applied to the device’s overages.
If the overages still fall within the data limit, the device will not reconnect. You must purchase more than the overage you have used in order to reactivate the device for that month.
Cancelling Data Plans
Find the Device Information for your device plan and select Cancel Plan at the bottom of the page.
Additional Information
Pricing does not include taxes or VAT.
Plans automatically switch to month-to-month charges six months after the contract begins.
When data limits are reached, service continues and overage pricing automatically is charged to your account.