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 Table of Contents

Network Tab

Access to the Network tab requires a BSN.cloud account.

The Network tab allows you to monitor players on your BSN.cloud network and modify them using the Remote DWS. 

Remote View and some group options are only available to Content Cloud users. If you are not sure which type of network you are on, your network is part of the Content Cloud if the Content tab options are visible, otherwise it is part of the Control Cloud.

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1. Hierarchy: Use the dropdown menu to switch between viewing all players on your network (All Players) and viewing players according to their BSN.cloud group (Player Group). Use the checkboxes to select which groups you wish to view. The ordering of the groups in the Player List depends on the order that the checkboxes were selected. Check the All Groups box to automatically view all players on your BSN.cloud network.

1a. Sort: Use the dropdown menu to switch between sorting by group Name and player Count. Use the   icon to toggle between ascending and descending order.

2. Add Group (Content Cloud Users Only): Click the button to add a group to your BSN Content Cloud network. This option is only available when the Hierarchy option is set to Player Group (see item 1, above).

3. Delete Players: Use this option to delete or disable players on your network (you must select one or more players in the Player List before using this option):

  • Delete Player(s): Remove a player from your BSN.cloud network

  • Disable Player(s): Move a player to the Disabled Players group. By default, this group is scheduled with the Disabled Players presentation, which displays a notice stating the player is disabled.

4. Customize Columns: Click theicon to customize the player information columns in the Player List.

5. Download: Select to download a CSV file of the current Player List.

6. Refresh: Click the  icon to refresh the contents of the Player List.

7. View Players: Click theicon next to a group name to view players that are part of that group. Each player has a status icon, as shown at right. As of BrightAuthor:connected version 1.6.16, the following features are available:

  • To view only players with a certain status, select the color icon of the players you don't want to see next to each player group name (for example, the solid color icons next to All Players (2) in Image 2, below). The icon will become grey and the player will disappear from the list. For example, if you want to see only healthy players, select the yellow, red, and grey icons and then only players with the green/healthy status will be visible in the list. To revert, simply select the icons again and the hidden players will reappear. 

  • To order players by status, toggle the arrow at the top of the status list, as shown in Image 2, below. 

  • If the player ID is in red bold italic text, that player is missing or has an expired subscription. A new player that doesn’t have an available subscription would also display this way.

  •  Healthy: The player has checked in less than 5 minutes ago.

  • Connection Lost: The player has not checked in for 5 to 15 minutes.

  •  Inactive: The player has not checked in for 15 or more minutes. There can be several reasons for an inactive player; please see this FAQ for a full list of causes.

  •  Disconnected: The player has no subscription, or its subscription has expired (BSN Content Cloud networks only).

8. Presentation (Content Cloud Users Only): The currently scheduled presentation on the player (BSN Content Cloud networks only).

9. Clear all Filters: Clear any sort/filter parameters (see "14. Sort/Filter", below)

10. Group Properties: Click the  icon of a group to view its Group Properties.

11. Delete Group: Click the  icon of a group to delete it. Players set up with BSN.cloud that are part of the deleted group will be moved to the “Unassigned” group. Players set up with a non-BSN.cloud setup type that are part of the deleted group will be moved to the "Device Control" group. 

12. Toggle Player View: Switch between viewing the players in a list and viewing players as part of a map. 

13. View Remote DWS: Click the  icon of a player to view its Remote DWS.

14. Delete Player: Click the  icon of a player to delete it from your BSN.cloud network. 

15. Sort/Filter: The dash/up/down arrow next to the category name lets you sort the items in the category, while the funnel icon lets you filter the category. For example, select the funnel icon and Apply to filter by Timestamp, as shown in Image 3, below.

Moving Players

To move a player between groups, drag and drop the player from its current group to the target new group. Note that this is only available in the Content Cloud.

Group Properties 

Click the icon of a group to view and edit its properties:

  1. Group Name: The name of the BSN.cloud group

  2. Serial Debugging (Content Cloud Users Only): Enable serial debugging for players in the group (BSN Content Cloud networks only). The autorun script will output debugging information related to the presentation to the serial port (as well as over Telnet and SSH if these features are enabled).

  3. System Log Debugging (Content Cloud Users Only): Enable system-log debugging for players in the group (BSN Content Cloud networks only). The player will output system log information to the Log  tab in the Diagnostic Web Server (or the serial/telnet/ssh ports if these are enabled via the Serial Debugging option).

  4. View Schedule: View and edit the schedule assigned to the BSN.cloud group.

Player Properties

All player Properties controls will be disabled if Property Lock is on. See Presentation Settings#PropertyLock for more information.

Select a player to view and edit its properties:

  • Player Name: The player name, which is designated during the player-setup process

  • Player ID: The serial number of the player

  • Model: The model number of the player

  • Setup Type: The setup type of the player

  • Description: The player description, which can be edited with the provided field

Overview

  • Target Group: Change which group is assigned to the player

  • Time Zone: Change the configured time zone on the player

  • BrightSign OS Version: The current OS version installed on the player

  • Autorun Version (Standard): The current autorun version of the BrightAuthor:connected presentation assigned to the player

  • Remote Snapshot: Enable or disable Remote Snapshot on the player. You can view snapshots on the Remote DWS.

  • Subscription Type: The type of BSN.cloud subscription assigned to the player

  • Subscription Status: The current status of the BSN.cloud subscription assigned to the player

Player Configuration

  • Enable Diagnostic Web Server: Enable or disable the local Diagnostic Web Server.

  • Server Authentication (Optional)/Password: Specify a password for the local Diagnostic Web Server.

  • Limit Content Downloads:  Check this box to restrict player content downloads to a certain time of day. This is useful if you want to limit network traffic during peak hours. This option is not available on Standalone and Local File Networking setups, because it is not applicable for those configurations.

    • Start of Range: The beginning of the time frame during which content downloads can occur.

    • End of Range: The end of the time frame during which content downloads can occur.

Logging

  • Enable Playback Logging: Record playback start and end times, zone names, media types, and file names.

  • Enable Event Logging: Record timestamps, state names, zone names, event types, and event data.

  • Enable Diagnostic Logging:Record timestamps, firmware and script versions, and the current presentation.

  • Enable State Logging: Record current and last state names, timestamps, and media types.

  • Enable Variable Logging: Record the current and default values of all User Variables in the presentation.

Network Settings

Select Save to validate and apply the changes made in Network Settings or Reset to reset to the current settings.

  • Interface Priority: Interactive settings that allow you to prioritize ethernet, WiFi, cellular, virtual, or other networks. The BrightSign player will always attempt to download and upload data for any particular data type using the first interface (at the top of the list) and will only use the next option if the first is unavailable, and so on to the bottom of the list.

  • Data Types Enable: Use these checkboxes to determine the data types that can be transferred using the selected interface:

    • Content (download videos, images, and audio)

    • Text Feeds (download tickers and live text)

    • Media Feeds (download media RSS, dynamic playlists)

    • Health (upload the health status of the player)

    • Log Uploads (upload logs)

  • Connection Settings: Specify advanced settings for the wired and/or wireless connection. If DHCP Enabled is selected, the player will obtain its IP address using DHCP. Otherwise you will need to enter the required parameters in these fields:

    • IP Address: Enter the player IP address

    • Subnet Mask: Enter the subnet mask

    • Default Gateway: Enter the default gateway

    • DNS1: Enter an IPv4 or IPv6 address in CIDR notation

    • DNS2: Enter an IPv4 or IPv6 address in CIDR notation (optional)

    • DNS3: Enter an IPv4 or IPv6 address in CIDR notation (optional)

  • Rate Limit Network Download Traffic: Set rate limitations for downloading content. You can also set rate limitations for During content download window (the "content download window" is specified during the Player Setup process) and During initial downloads.

    • Outside Content Download Window

      • Unlimited Download Rate: Sets no limit on downloads.

      • Default limit: Sets the default limit (2000 Kbps) on downloads.

      • Specify limit: Sets a customized limit. Enter a limit in the text field (in Kbps).

    • During Content Download Window

      • Unlimited Download Rate: Sets no limit on downloads.

      • Default limit: Sets the default limit (2000 Kbps) on downloads.

      • Specify limit: Sets a customized limit. Enter a limit in the text field (in Kbps).

    • During Initial Downloads

      • Unlimited Download Rate: Sets no limit on downloads.

      • Default limit: Sets the default limit (2000 Kbps) on downloads.

      • Specify limit: Sets a customized limit. Enter a limit in the text field (in Kbps).

  • Network Authentication: Use this section to configure the player for WPA Enterprise authentication.

    • Enable 802.1X Authentication / Enable WPA Enterprise Authentication: Check this box to enable authentication via 802.1x (for wired) or WPA Enterprise Authentication (for wireless).

    • Choose Network Authentication Variant: Choose one of the following:

      • EAP-TLS: This authentication variant requires a client certificate and private key, which can be provided with one of the following certificate types:

        • PKCS#12: The client certificate and private key are both provided in a single PKCS#12 formatted file (usually with a .p12 file extension). Click the first Browse button to locate the certificate file.

        • X.509 PEM/DER: The client certificate is provided as a X.509 certificate (using PEM or DER encoding), and the key is encoded separately. Use the first Browse button to locate the X.509 certificate and the second Browse button to locate the PEM/DER key.

        If you are using PKCS#12 or X.509, you can protect the client certificate using an optional passphrase in the Enter passphrase field.

      • PEAP/MSCHAPv2: This authentication variant requires a Username (i.e. identity) and Passphrase. For this method to work, the server must be configured to accept a username/password scheme instead of a client certificate.

    • Select Browse to add a CA Certificate: This should be the root CA certificate for the CA which signed the authentication server certificate. If omitted, the server certificate will not be validated.

Location

  • GPS Coordinates: Specify the location of the player as a set of Latitude and Longitude coordinates.

  • Address: Specify the location of the player using its City, State / Prov., and Country.

Cell modem locations may not be accurate due to issues with the processing of cell tower information.

Downloads

The Downloads section allows you to monitor the player synchronization process. Here you can view the progress of individual file transfers.

Click the  Refresh button to update the status of the file transfers.

Error Logs

The Error Logs section provides detailed information about the last five reported errors. If the player is operating normally, the error list will be blank.

Click the  Refresh button to update the error list.

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