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Remote View and some group options are only available to Content Cloud users. If you are not sure which type of network you are on, your network is part of the Content Cloud if the Content tab options are visible, otherwise it is part of the Control Cloud.

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1. Hierarchy: Use the dropdown menu to switch between viewing all players on your network (All Players) and viewing players according to their BSN.cloud group (Player Group). Use the checkboxes to select which groups you wish to view. The ordering of the groups in the Player List depends on the order that the checkboxes were selected. Check the All Groups box to automatically view all players on your BSN.cloud network.

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4. Customize Columns: Click theicon to customize the player information columns in the Player List.

5. Download: Select to download a CSV file of the current Player List.

6. Refresh: Click the  icon to refresh the contents of the Player List.

67. View Players: Click theicon next to a group name to view players that are part of that group. Each player has a status icon, as shown at right. As of BrightAuthor:connected version 1.6.16, the following features are available:

• To view only players with a certain status, select the color icon of the players you don't want to see next to each player group name (for example, the solid color icons next to All Players (2) in Image 2, below). The icon will become grey and the player will disappear from the list. For example, if you want to see only healthy players, select the yellow, red, and grey icons and then only players with the green/healthy status will be visible in the list. To revert, simply select the icons again and the hidden players will reappear. 

• To order players by status, toggle the arrow at the top of the status list, as shown in Image 2, below. 

• If the player ID is in red bold italic text, that player is missing or has an expired subscription. A new player that doesn’t have an available subscription would also display this way.

•  Healthy: The player has checked in less than 5 minutes ago.

• Connection Lost: The player has not checked in for 5 to 15 minutes.

•  Inactive: The player has not checked in for 15 or more minutes. There can be several reasons for an inactive player; please see this FAQ for a full list of causes.

•  Disconnected: The player has no subscription, or its subscription has expired (BSN Content Cloud networks only).

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78. Presentation (Content Cloud Users Only): The currently scheduled presentation on the player (BSN Content Cloud networks only).

89. Clear all Filters: Clear any sort/filter parameters (see "14. Sort/Filter", below)

910. Group Properties: Click the  icon of a group to view its Group Properties.

1011. Delete Group: Click the  icon of a group to delete it. Players set up with BSN.cloud that are part of the deleted group will be moved to the “Unassigned” group. Players set up with a non-BSN.cloud setup type that are part of the deleted group will be moved to the "Device Control" group. 

1112. Toggle Player View: Switch between viewing the players in a list and viewing players as part of a map. 

1213. View Remote DWS: Click the  icon of a player to view its Remote DWS.

1314. Delete Player: Click the  icon of a player to delete it from your BSN.cloud network. 

1415. Sort/Filter: The dash/up/down arrow next to the category name lets you sort the items in the category, while the funnel icon lets you filter the category. For example, select the funnel icon and Apply to filter by Timestamp, as shown in Image 3, below.

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Moving Players

To move a player between groups, drag and drop the player from its current group to the target new group. Note that this is only available in the Content Cloud.

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