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From the DWS, you can access the Info, Log, Control, SD (memory options), Diagnostics, Snapshots, Video, Advanced, and Advanced Registry options for that player.
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Info
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Reboot Player: Reboot the player remotely.
Reboot with Crash Report: Reboot the player and save a crash-report file to the "brightsign-dumps" folder. BrightSign support may request the crash report when helping you troubleshoot the player.
Factory Reset: Reset the player to factory defaults, erasing all persistent registry settings for networking, security, and other applications. See this page for more information on when devices should be reprovisioned rather than factory reset.
Recovery URL: Set a new recovery URL, which is used by the player to retrieve setup information if there is an autorun-related failure.
DWS Access: Enable/disable DWS access on the local network.
Reprovision DevicePlayer: Update the provision package for the player. You must have a new package already assigned in Device ProvisioningProvision.
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SD/MicroSD/MSATA/USB
The SD / MicroSD / MSATA / USB tab describes the storage device attached to the player. Use this tab to upload files to the currently selected directory in the player storage or to see a list of all files on the storage device.
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Network Configuration: View extensive information about network interface settings.
Network Diagnostics: Run network diagnostics. This process may take some time to complete, especially when certain tests fail.
DNS Lookup: Test the specified DNS address to check whether name resolution is working.
Ping: Ping a device with the specified IP address or DNS name.
Trace Route: Perform a standard traceroute diagnostic on the specified IP/DNS address. Check the Resolve IP Addresses box to resolve the specified DNS name.
Chromium Debugging: This feature lets you enable the JavaScript console if you have also selected Enable JavaScript console in Presentation tab > State Properties > Options. If you want to disable the JavaScript console, you can do that by unselecting the checkbox. The console should only be enabled for presentations that are not in production, since it can cause memory and security issues.
Network Neighborhood: Display information on the current network neighborhood.
Network Packet Capture: Allows the capture and collection of live network packet data from the network interfaces connected to the BrightSign player.
Disable Autorun: Force the player to reboot and disable the autorun script when the device restarts. This allows the unit to display the firmware version and IP address on screen (if the unit is connected to a local network). If the player has a serial port, you will be able to access the system shell over a null-modem serial cable.
Storage Formatting: Selecting this option displays the Storage Formatting pop up, which allows you format storage devices attached to the player.
Storage: Select a storage device from the drop down menu (either sd, ssd, or usb). You can only format storage devices that are currently unformatted; storage that already contains content files or autorun scripts cannot be reformatted.
File system: Select a supported file system to use when formatting the storage device.
Telnet and SSH Access: Enables Telnet and SSH on the player. This lets you access the BrightSign application console when serial port (the default I/O for the application console) is inaccessible. For security reasons, we do not recommend enabling either Telnet or SSH in a production environment. This is only available in BOS 9.0.110 or 8.5.46 and above.
Enable telnetTelnet: Enter the Telnet port number (23 is the default)
Enable SSH (optional): Enter the SSH port number (22 is the default)
SSH Password (optional): Enter the SSH password
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Snapshots
The Snapshots tab allows you to view remote snapshots of the player output.
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The Video tab lets you diagnose the video settings of the player:
HDMI Status: The current HDMI® status (Active, Inactive)Whether each player HDMI® connection (indicated as HDMI-1, HDMI-2, etc.) is “Active” or “Inactive”
Current Video Mode: The video resolution currently being output by the player on each HDMI connection (indicated as HDMI-1, HDMI-2, etc.). If the player is set to a 4K video mode, this field will also indicate whether 10-bit colorspace and/or HDR is currently being output.
Power Save: Disables HDMI output, the syncs for VGA output, and/or the DAC output for component video for each HDMI connection (indicated as HDMI-1, HDMI-2, etc.). The absence of a signal will cause some monitors to go into standby mode.
EDID Information: Returns Displays the EDID information from a compatible monitordata returned from one or more monitors attached to the player’s HDMI ports (indicated as HDMI-1, HDMI-2, etc.). This information can be copied and pasted into a text editor.
Change Video Mode: Changes the display mode/resolution of the player on all video outputs (HDMI®, VGA, and Component). The device will reboot and disable the current autorun script (similar to the Disable Autorun button in the Diagnostics tab). Otherwise, the autorun script will reset the video mode of the player by default.
Power Save: Disables HDMI output, the syncs for VGA output, and/or the DAC output for component video. The absence of a signal will cause some monitors to go into standby mode.
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Advanced
The Advanced tab contains these options:
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BrightSign OS Update: Instruct the player to download a .bsfw firmware-update file from the specified URL. After the file has been downloaded, the player will reboot and update its BrightSignOS version.
Storage Location: Enter the storage location and select View to temporarily access the player storage location. Note that you will get an error if you enter device that is already listed.
BrightSign OS Logs: Select the level of detail you prefer in the BrightSignOS logs .
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and then select Set to apply that setting.
Property Lock: Allows you to decide if your presentation settings should be overwritten or not.
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Registry
The Registry tab allows you to view and edit the registry:
Select View Registry Dump to view the player registry. You can copy the output to the clipboard or download it to a text file.
To submit registry commands, add registry entries, or delete registry entries, enter that information in the empty field under Command and then select Submit. You must reboot the player to see changes to the registry.
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Next Steps
For more information about the Diagnostic Web Server, see this page.