...

Instructions on how to access the console via a serial connection can be found here. ← Currently creating a public page that will combine /wiki/spaces/IKB/pages/5866586 and Ben's page.

Crash Dumps

When a player encounters a non-deliberate shutdown (aka a crash), “crash dumps” are generated upon reboot. These files contain useful information that BrightSign Support can analyze and use to help troubleshoot. These files can be found in the brightsign-dumps folder located in the root folder of the player’s storage device.

...

The DWS includes a useful tool that can analyze media files for playability. More info can be found here.

HTML

HTML is the global standard for presentation of web pages and is a popular a common format for displaying presentations on BrightSign players. The HTML Best Practices document will likely be very useful to developers. Specific sub-sections from that document worth noting individually are listed below.

...

Identifying and resolving memory leaks <-- currently a draft page

Web Inspector

Web pages can be debugged over the local network using the Web Inspector.

...

Logs contain important diagnostic information about players. System logs (sometimes referred to as player logs) from the player are available and can be gathered via a syslog server, telnet or SSH, or an RS-232 serial cable. More info can be found here.

Refer to this article on obtaining player logs and this one for interpreting player logs. Logs can easily be accessed via the RDWS as described here.

...