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Instructions on how to access the console via a serial connection can be found here. ← Link TBD. Currently creating a public page that will combine /wiki/spaces/IKB/pages/5866586 and Ben's page.

Crash Dumps

When a player encounters a non-deliberate shutdown (aka a crash), “crash dumps” are generated upon reboot. These files contain useful information that BrightSign Support can analyze and use to help troubleshoot. These files can be found in the brightsign-dumps folder located in the root folder of the player’s storage device.

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Identifying and resolving memory leaks (<-- this is currently a draft page)

Web Inspector

Web pages can be debugged over the local network using the Web Inspector.

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Information about the Node prompt can be found here.

PCAP (Packet Captures)

Ticket created.

Registry

The registry object allows you to read from and write to the player registry (the player’s persistent memory). More info about the registry can be found here.

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Serial Ports

Brightsign players have serial ports for diagnostic purposes as well as to provide interactive capabilities. More info about serial ports can be found here.

Smart Reports on SD Card

Needs ticket.

System Logs

System logs (sometimes referred to as player logs) from the player are available. System logs can be gathered via a syslog server, telnet or SSH, or an RS-232 serial cable. More info can be found here.

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Telnet and SSH can be used to communicate with BrightSign players. More info can be found here.

Video Wall Debugging

Matt, Katie Kennedy. Stephanie working on syncing video walls. Ticket created. Page shall include info about PTP (Precision Time Protocol).

VSCode Extension

The popular BrightScript Language extension for VSCode facilitates coding in BrightScript and is used by thousands of developers around the world. Note that Brightsign’s BrightScript is a fork of Roku’s BrightScript. The forks have diverged and while they are similar, they are technically not the same. Nevertheless, developers may find value in this extension.

Ben to send link.

Next, we provide a recommended developer setup to help maximize efficiency in developing for the BrightSign platform.

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