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Overview

Note

Access to the Network tab requires a BSN.cloud account.

The Network tab allows you to monitor players on your BSN.cloud network and modify them using the Remote DWS. 

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ON THIS PAGE

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1. Hierarchy: Use the dropdown menu to switch between viewing all players on your network (All Devices) and viewing players according to their BSN.cloud group (Device Group). Use the checkboxes to select which groups you wish to view. The ordering of the groups in the Device List depends on the order that the checkboxes were selected. Check the All Groups box to automatically view all players on your BSN.cloud network.

1a. Sort: Use the dropdown menu to switch between sorting by group Name and player Count. Use the   icon to toggle between ascending and descending order.

2. Add Group: Click the button to add a group to your BSN Content Cloud network. This option is only available when the Hierarchy option is set to Device Group.

3. Delete Devices: Use this option to delete or disable players on your network (you must select one or more players in the Device List before using this option):

  • Delete Device(s): Remove a player from your BSN.cloud network
  • Disable Device(s): Move a player to the Disabled Players group. By default, this group is scheduled with the Disabled Players presentation, which displays a notice stating the player is disabled.

4. Customize Columns: Click theicon to customize the player information columns in the Device List.

5. Refresh: Click the  icon to refresh the contents of the Device List.

6. View Players: Click theicon next to a group name to view players that are part of that group. Each player has a status icon, as shown at right. As of BrightAuthor:connected version 1.6.16, the following features are available:

  • To view only players with a certain status, select the color icon of the players you don't want to see next to each device group name (for example, the solid color icons next to All Devices (2) in Image 2, below). The icon will become grey and the player will disappear from the list. For example, if you want to see only healthy devices, select the yellow, red, and grey icons and then only players with the green/healthy status will be visible in the list. To revert, simply select the icons again and the hidden players will reappear. 
  • To order players by status, toggle the arrow at the top of the status list, as shown in Image 2, below. 
  • If the player ID is in red bold italic text, that player is missing or has an expired subscription. A new player that doesn’t have an available subscription would also display this way.
  •  Healthy: The player has checked in less than 5 minutes ago.
  • Connection Lost: The player has not checked in for 5 to 15 minutes.
  •  Inactive: The player has not checked in for 15 or more minutes. There can be several reasons for an inactive player; please see this FAQ for a full list of causes.
  •  Disconnected: The player has no subscription, or its subscription has expired (BSN Content Cloud networks only).

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7. Presentation : The currently scheduled presentation on the player (BSN Content Cloud networks only).

8. Search: Enter text in the field to search for players in a group. The search term will be matched against all currently visible player properties (except for time/date values); use the icon to customize which properties are searchable.

9. Group Properties: Click the  icon of a group to view its Group Properties.

10. Delete Group: Click the  icon of a group to delete it. Players set up with BSN.cloud that are part of the deleted group will be moved to the “Unassigned” group. Players set up with a non-BSN.cloud setup type that are part of the deleted group will be moved to the "Device Control" group. 

11. Toggle Player View: Switch between viewing the players in a list and viewing players as part of a map. 

12. View Remote DWS: Click the  icon of a player to view its Remote DWS.

13. Delete Player: Click the  icon of a player to delete it from your BSN.cloud network. 


Moving Players

To move a player between groups, drag and drop the player from its current group to the target new group.

Group Properties 
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Click the icon of a group to view and edit its properties:

  1. Group Name: The name of the BSN.cloud group
  2. Serial Debugging: Enable serial debugging for players in the group (BSN Content Cloud networks only). The autorun script will output debugging information related to the presentation to the serial port (as well as over Telnet and SSH if these features are enabled).
  3. System Log Debugging: Enable system-log debugging for players in the group (BSN Content Cloud networks only). The player will output system log information to the Log  tab in the Diagnostic Web Server (or the serial/telnet/ssh ports if these are enabled via the Serial Debugging option).
  4. View Schedule: View and edit the schedule assigned to the BSN.cloud group.
Player Properties



Property Lock

As of the BrightAuthor:connected XXX release, a Property Lock feature is available. If your script contains functions that configure or change the network settings of the player, enable "Property Lock" in "Presentation Settings" to ensure that those settings are not overwritten by BSN.cloud. More information can be found at www.brightsign.biz/property-lock. 

The default is unchecked which means that the properties are not locked. 

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All Player Properties controls will be disabled if Property Lock is on.

Player Properties


Properties

Select a player to view and edit its properties:

  • Player Name: The player name, which is designated during the player-setup process
  • Player ID: The serial number of the player
  • Model: The model number of the player
  • Setup Type: The setup type of the player
  • Description: The player description, which can be edited with the provided field

Overview

  • Target Group: Change which group is assigned to the player
  • Time Zone: Change the configured time zone on the player
  • BrightSign OS Version: The current OS version installed on the player
  • Autorun Version (Standard): The current autorun version of the BrightAuthor:connected presentation assigned to the player
  • Remote Snapshot: Enable or disable Remote Snapshot on the player. You can view snapshots on the Remote DWS.
  • Subscription Type: The type of BSN.cloud subscription assigned to the player
  • Subscription Status: The current status of the BSN.cloud subscription assigned to the player


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Any network interfaces that are discovered will be added to the Property sheet.


Device Configuration

  • Enable Diagnostic Web Server: Enable or disable the local Diagnostic Web Server.
  • Password: Specify a password for the local Diagnostic Web Server.

Logging

  • Enable Playback Logging: Record playback start and end times, zone names, media types, and file names.
  • Enable Event Logging: Record timestamps, state names, zone names, event types, and event data.
  • Enable Diagnostic Logging:Record timestamps, firmware and script versions, and the current presentation.
  • Enable State Logging: Record current and last state names, timestamps, and media types.
  • Enable Variable Logging: Record the current and default values of all User Variables in the presentation.

Network Settings

  • Enable Wireless: connect the player to the local network using a wireless connection. In order to use a wireless connection, you must purchase a Wireless Module for your BrightSign player.
    • SSID: Enter the SSID of the wireless network.
    • Security key: Enter the password for the wireless network.
  • Connection Priority: Choose to prioritize either the Wired or Wireless connection. The BrightSign player will always attempt to download and upload data using the first option, and will only use the second option if the first is unavailable.
  • Save: Select to validate and apply the changes made to Enable Wireless and Connection settings. Note that this feature is available in BrightAuthor:connected versions 1.6.16 and later.
  • Advanced Wired/Wireless Network Settings: Specify advanced settings for the wired and/or wireless connection:
    • Data Types Enabled: Use these checkboxes to determine the data types that can be transferred using the Ethernet connection. You can enable/disable downloads (Content, Text Feeds, Media Feeds), as well as uploads (Health, Log Updates).
    • Connection Settings: Specify how the player attains an IP address:
      • Obtain an IP Address Automatically: The player obtains its IP address using DHCP.
      • Use the Following IP Address: The player uses a static IP address. You will need to enter the required IP parameters in the fields.
    • Rate Limit Network Download Traffic: Set rate limitations for downloading content. You can also set rate limitations for During content download window (the "content download window" is specified during the Device Setup process) and During initial downloads.
      • Unlimited Download Rate: Sets no limit on downloads.
      • Default limit: Sets the default limit (2000 Kibit/s) on downloads.
      • Specify limit: Sets a customized limit. Enter a limit in the text field (in Kbit/s).

Location

  • GPS Coordinates: Specify the location of the player as a set of Latitude and Longitude coordinates.
  • Address: Specify the location of the player using its City, State / Prov., and Country.
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Cell modem locations may not be accurate due to issues with the processing of cell tower information.

Downloads

The Downloads section allows you to monitor the player synchronization process. Here you can view the progress of individual file transfers.

Click the  Refresh button to update the status of the file transfers.

Error Logs

The Error Logs section provides detailed information about the last five reported errors. If the player is operating normally, the error list will be blank.

Click the  Refresh button to update the error list.