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  1. Go to the Downloads section of our website. 

  2. Click the Download button on the download page that corresponds with the model number of your BrightSign player. 

    Note
    titleNote

    Firmware versions for different model families are often designated with the same number, but they are different files. Make sure to use only the update file that corresponds to the model number of your BrightSign player.


  3. Unzip the downloaded file and copy the .bsfw file to the root directory of your SD/microSD card.
  4. Insert the card into your BrightSign player.
  5. Power on the BrightSign player. 
    1. On Series 3 (XTx43, XDx33, HDx23, LS423) and Series 4 (XTx44, XDx34, HDx24, LS424), the Pwr LED will flash during the update process. 
    2. On older models, the Upd LED will flash (except for the LSx22, which does not have an Upd LED).

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  1. Copy the .bsfw update file onto the root directory of the SD/microSD card.
  2. Power down the BrightSign player.
  3. Insert the card into the BrightSign player.
  4. Press and hold the SVC button located on the side of the player. On older models, this will require a paperclip or pen.
  5. Power on the player while holding the SVC button. 
    1. For Series 3 (XTx43, XDx33, HDx23, LS423) and Series 4 (XTx44, XDx34, HDx24, LS424) models, hold the SVD button until the Pwr LED begins to flash. 
    2. For older models, hold the SVC button until the orange Upd LED stays on (note that the LSx22 does not have an Upd LED).
  6. Allow several minutes for the firmware update to complete. Once finished, the player should reboot and display the BrightSign logo along with the new firmware version of the player.

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